January 9, 2002

Hanover

Mr. Terry Lauderdale

PO Box 6306

Moore, OK 73153

RE: Glenn Ashmore

1024 SW 104

Oklahoma City, OK

Startz Insurance Salvage File: 101326

Insurance Company’s File: 65-456409

Please accept this as confirmation that the above referenced file has been assigned to and accepted by Startz Insurance Salvage for handling.

Assignment:

Chair and x-ray machine will be ready to pick up after October 18.

Pick up and sell.

Upon completion of the assignment, we will have provided you with a complete report describing and accounting for all actions taken regarding the project. As always, it is our goal to serve you efficiently. Should you have any questions regarding your file or the status of the assignment, please contact me.

We appreciate your business and the opportunity of working with you.

Sincerely,

Steve Startz