December 22, 2000

Travelers

Ms. Laura de la Garza

9402 Wildstone

San Antonio , TX 78254

RE: Blount Curry & Roel Funeral Home

200 Pasadena Avenue

St. Petersburg, FL 33707

Startz Insurance Salvage File: 120o285

Insurance Company’s File: BON7609H

Ms. de la Garza ,

Please accept this as confirmation that the above referenced file has been assigned to and accepted by Startz Insurance Salvage for handling. All documentation, including photos and reports, can be accessed and downloaded from our web-site as they are produced at www.startzinsurancesalvage.com. At our home page, click on the “Adjusters” button and enter your username: lgarza and your password: qwerty. Click on the “Travelers” button and then click on your loss by name. For your convenience, you can also use our web-site to submit any future loss information to us, and you can easily correspond with any Startz Insurance Salvage personnel via e-mail by clicking on the “Contacts” button from our home page and clicking on the appropriate e-mail address. Currently, this loss is in the process of being submitted to SalvageSale.com.

Assignment:

Liquidate 14 caskets via pilot program

Upon completion of the assignment, we will have provided you with a complete report describing and accounting for all actions taken regarding the project. As always, it is our goal to serve you efficiently. Should you have any questions regarding your file or the status of the assignment, please contact me.

Please note our new mailing address and fax number:

PO Box 1386

Norman, OK 73070-1386

Fax (405) 573-0686

We appreciate your business and the opportunity of working with you.

Sincerely,

Steve Startz